Feb 28 (Reuters) - Skype will ring for the last time
this May as owner Microsoft ( MSFT ) retires the two-decade-old internet
calling service that redefined how people connect across
borders.
Shutting down Skype will help Microsoft ( MSFT ) focus on
its homegrown Teams service by simplifying its communication
offerings, the software giant said on Friday.
Founded in 2003, Skype's cheap audio and video calls quickly
disrupted the landline industry in the early 2000s and made the
company a household name boasting hundreds of millions of users
at its peak. But the platform has struggled to keep up with
easier-to-use and more reliable rivals such as Zoom and
Salesforce's Slack in recent years.
The decline was partly because Skype's underlying technology
was not suited for the smartphone era.
When the pandemic and work-from-home fueled the need for
online business calls, Microsoft ( MSFT ) batted for Teams by
aggressively integrating it with other Office apps to tap
corporate users - once a major base for Skype.
To ease the transition from the platform, its users will be
able to log into Teams for free on any supported device using
their existing credentials, with chats and contacts migrating
automatically.
With that, Skype will become the latest in a series of
high-flying bets that Microsoft ( MSFT ) has mishandled, such as the
Internet Explorer web browser and its Windows Phone. Other big
tech firms have also struggled with online communication tools,
with Google making several attempts through apps including
Hangouts and Duo.
When Microsoft ( MSFT ) bought Skype in 2011 for $8.5 billion after
outbidding Google and Facebook - its largest deal at the time -
the service had about 150 million monthly users; by 2020, that
number had fallen to roughly 23 million, despite a brief
resurgence during the pandemic.
Microsoft ( MSFT ) said on Friday "Skype has been an integral part of
shaping modern communications".
"We are honored to have been part of the journey."