OAK BROOK, Ill.--(BUSINESS WIRE)--

Streamline Healthcare Solutions, a leading provider of enterprise software solutions built specifically for behavioral health and human services, today announced the launch of SMARTdispense™, a new module within its SmartCare™ integrated EHR and practice management platform designed to support medication-assisted treatment workflows in opioid treatment programs (OTPs).

SMARTdispense™ brings together front-desk check-in, dosing workflows, pump integration, inventory management, and audit-ready reporting into a single, unified experience. This enables high-volume clinics to operate more efficiently while maintaining consistent clinical safeguards and regulatory compliance.

Unlike traditional medication-assisted treatment workflows that rely on disconnected systems, SMARTdispense™ integrates clinical, medical, billing, and compliance processes directly within SmartCare™, reducing operational bottlenecks and improving coordination across care teams.

“Opioid treatment programs shouldn’t have to rely on fragmented systems to deliver critical care. With SMARTdispense™, we’re bringing dispensing, clinical safeguards, and compliance together in a single, integrated experience within SmartCare™. This is about setting a higher standard. It gives providers the tools they need to operate more efficiently, reduce risk, and deliver better outcomes at scale,” said Navid Asgari, Chief Executive Officer of Streamline Healthcare Solutions.

Designed for real-world OTP workflows, SMARTdispense™ supports clinic dosing, take-home and exception workflows, re-dispensing with audit tracking, and on-demand labeling, while surfacing key client information at the point of dispensing to support faster, safer decision-making.

The module introduces built-in clinical safeguards and configurable controls, including dose-threshold confirmations, toxicology screening requirements, configurable client holds, and support for titration and taper workflows. These capabilities help standardize safe medication-assisted treatment delivery and reduce risk.

To support compliance and continuity, SMARTdispense™ delivers audit-ready documentation, DEA and regulatory reporting, and downtime-ready workflows, ensuring accurate records even when dispensing equipment is unavailable. Integrated inventory and machine management provide bottle- and lot-level tracking with support for industry-standard methadone dispensing pumps.

SMARTdispense™ supports medications commonly used in medication-assisted treatment programs, including methadone, buprenorphine, and naloxone.

The solution is already live in production at Tacoma-Pierce County Health Department (WA), Community Behavioral Health Clinic (IL), and Helio Health in New York (NY), with additional implementations scheduled throughout 2026.

By enabling faster dosing operations, stronger clinical safeguards, and audit-ready compliance within a single platform, SMARTdispense™ helps organizations deliver more efficient, compliant, and patient-centered care.

About Streamline Healthcare Solutions

Streamline Healthcare Solutions provides enterprise software solutions built specifically for the Behavioral Health and Human Services market. For over two decades, we have partnered with providers across the country to build SmartCare™, an integrated EHR and practice management platform designed to meet the complex needs of behavioral health organizations delivering whole-person care.

SmartCare™ supports the full continuum of behavioral health services, from initial outpatient assessment to residential treatment. Purpose-built for behavioral health, SmartCare™ offers an intuitive user experience, real-time data insights, and the adaptability needed to navigate today’s rapidly evolving care landscape. Its robust functionality enables care coordination across service lines while helping organizations maximize financial and clinical outcomes.

At Streamline, we are committed to delivering technology that empowers people who improve the quality of life for those in need. Proud of our twenty-year legacy and energized by the challenges ahead, we remain a trusted partner delivering customer-focused solutions that strengthen care, foster connections, and advance lasting clinical progress. For more information, visit www.streamlinehealthcare.com.

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Source: Streamline Healthcare Solutions