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Air India faces intense scrutiny after June Dreamliner
crash
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India watchdog finds many lapses in regular audit
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Audit reveals "recurrent training gaps", increasing safety
risks
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Airline says will respond with details of corrective
action
By Aditya Kalra and Abhijith Ganapavaram
NEW DELHI, July 29 (Reuters) - India's aviation watchdog
found 51 safety lapses at Air India in its July audit, including
lack of adequate training for some pilots, use of unapproved
simulators and a poor rostering system, according to a
government report seen by Reuters.
The annual audit was not related to the deadly Boeing 787
crash last month that killed 260 people in Ahmedabad, but its
findings come as the airline faces renewed scrutiny after the
accident.
The Tata Group-owned airline is already facing warning
notices for running planes without checking emergency equipment,
not changing engine parts in time and forging records, along
with other lapses related to crew fatigue management.
The 11-page confidential audit report from the Directorate
General of Civil Aviation (DGCA) noted seven "Level I"
significant breaches which need to be fixed by July 30, and 44
other non-compliances classified which need to be resolved by
August 23.
Officials said they found "recurrent training gaps" for some
unspecified Boeing 787 and 777 pilots, saying they had
not completed their monitoring duties - where they don't fly but
observe functioning of instruments in the cockpit - ahead of
mandatory periodic evaluations.
Air India's fleet includes 34 Boeing 787s and 23 Boeing
777s, according to Flightradar24 website.
Flagging operational and safety risks, officials wrote in
their report that Air India did not do "proper route
assessments" for some so-called Category C airports - which may
have challenging layouts or terrain - and conducted training for
such airfields with simulators that did not meet qualification
standards.
"This may account to non-consideration of safety risks
during approaches to challenging airports," the DGCA audit
report said.
In a statement to Reuters, Air India said it was "fully
transparent" during the audit. It added it will "submit our
response to the regulator within the stipulated time frame,
along with the details of the corrective actions."
A preliminary report into the June crash found that the fuel
control switches were flipped almost simultaneously after
takeoff and there was pilot confusion in the cockpit. One pilot
asked the other why he cut off the fuel and the other responded
that he hadn't done so, the report said.
The DGCA has often flagged concerns about Air India pilots
breaching the limits of their flight-duty periods, and the audit
report said an AI-787 Milan-New Delhi flight last month exceeded
the limit by 2 hours and 18 minutes, calling it a "Level I"
non-compliance.
The audit was conducted by 10 DGCA inspectors, and included
another four auditors.
It also criticized the airline's rostering system, which it
said "doesn't give a hard alert" if a minimum number of crew
members were not being deployed on a flight, adding that at
least four international flights had flown with insufficient
cabin crew.
Tata acquired Air India from the government in 2022. While
it has aggressively expanded its international network, it faces
persistent complaints from passengers, who often take to social
media to show soiled seats, broken armrests, non-operational
entertainment systems and dirty cabin areas.
Reuters reported last week that Air India's senior
executives, including the airline's director of flight
operations and its director of training, were sent notices on
July 23 flagging 29 "systemic" lapses, pulling up the airline
for ignoring "repeated" warnings. Air India has said it will
respond to the regulator.
The audit report noted that "door checks and equipment
checks" showed inconsistency with procedures and there were gaps
in training documentation. Further, it said no chief pilots were
assigned for Airbus A320 and A350 fleet.
"This results in a lack of accountability, and effective
monitoring of flight operations for these aircraft types," the
report said.
Last year, authorities warned or fined airlines in 23
instances for safety violations, with 11 involving the Air India
Group. The biggest fine was $127,000 on Air India for
"insufficient oxygen on board" during some international
flights.