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Push to sell essentials counters Temu, Shein low-cost
strategy
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CFO: Essentials drive bigger baskets, more frequent
shopping
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Local warehouses, cost cuts offset lower average selling
prices
By Arriana McLymore and Ananya Mariam Rajesh
Oct 31 (Reuters) - Amazon's ( AMZN ) push to offer more
everyday essentials like toothpaste is hurting its average
selling prices, but it is also a guard against rivals such as
Temu and Shein who offer rock bottom prices on goods they ship
from China.
People are shopping more frequently at Amazon ( AMZN ), adding more
low-priced items with each checkout, Amazon ( AMZN ) said on Thursday,
after it reported third-quarter revenue and profit that beat
Wall Street expectations.
The e-commerce giant has seen its market share erode in
apparel as Shein and Temu quickly expanded in international
markets with $12 dresses and $10 gadgets. But offering a variety
of everyday products like dish detergent and floss is helping
Amazon ( AMZN ).
"The strength in everyday essentials revenue is a positive
indicator that customers are turning to us for more of their
daily needs," said Amazon's ( AMZN ) Chief Financial Officer Brian
Olsavsky. "We see that when customers purchase these types of
items from us, they build bigger baskets, shop more frequently
and spend more on Amazon ( AMZN )."
In August, Amazon ( AMZN ) CEO Andy Jassy said average selling prices
were falling because customers were trading down to cheaper
items and buying more essential goods, and that sales of bigger
ticket items like computers and electronics were growing "more
slowly" than in a robust economy.
John Belton, portfolio manager at Gabelli Funds which owns
Amazon ( AMZN ) shares, said that he is expecting more pressure on
Amazon's ( AMZN ) selling prices in the fourth quarter because of the
company's mix of products.
LOCAL WAREHOUSE STRONGHOLD
To offset the impact of lower average selling prices, Amazon ( AMZN )
is relying on its deep network of local warehouses that allows
it to ship quickly.
It's "pretty easy to choose to supply" lower average selling
price (ASP) merchandise, but much harder to be able to afford to
supply them, Jassy said on Thursday.
"One of the reasons that we have been so maniacal about
cost-to-serve over the last few years is that as we're able to
take our cost-to-serve down, it just opens up the aperture for
more items, particularly lower ASP items that we're able to
supply in an economic way," he said.
Shein is trying to ramp up selling everyday products too.
Earlier this year, it began courting skincare and personal
care brands such as Colgate-Palmolive ( CL ) to sell more
household names on the platform. It launched a third party
marketplace in 2023 to expand its product selection to include
beauty and personal care products, household items and
furniture.
But companies such as Shein would be less successful in
expanding to day-to-day products, said Gil Luria, head of
technology research at D.A. Davidson.
Shein and Temu have specialized in offering dresses,
accessories and gadgets "that the consumer is less
time-sensitive about," he said.
"They're not in the U.S., so they can't get me toothpaste
quickly," Luria said, adding that any market for shipping
essentials from China is likely to be a small one.
Amazon ( AMZN ) is also facing competition from rivals at home.
Walmart ( WMT ), the world's biggest supermarket chain, and
smaller retailer Target ( TGT ) have both slashed prices on
essentials in a race to the bottom as they each try to woo
inflation-wary shoppers.
Walmart ( WMT ), scheduled to report third-quarter results on Nov.
19, is expected to post a 4% rise in revenue, according to
analysts polled by LSEG, a slightly slower pace of growth than
in the second quarter.
Amazon ( AMZN ) on Thursday reported a 7% improvement in retail sales
in the third quarter. In the second quarter, its retail sales
had risen 5%.
The operating margin for Amazon's ( AMZN ) international business
jumped to 3.6% in the third quarter from 0.9% in the second
quarter. Its North America margin ticked up to 5.9% from 5.6% in
the previous quarter.