(Reuters) -Telecom operator AT&T ( T ) on Friday ratified agreements with the Communications Workers of America in the Southeast and West, which covers about 23,000 employees across eleven states.

The union said workers in the West will receive wage increases of at least 15% over the course of the new four-year collective bargaining agreement while those in the Southeast will get over 19% hikes during the new five-year agreement.

In August, over 17,000 employees at the company - including technicians and customer service representatives, and others who install, maintain and support AT&T's ( T ) residential and business wireline telecommunications network - went on strike in August to protest unfair labor practices.

Wire technicians and utility operations professionals from the Southeast will receive an additional 3% wage boost under the Infrastructure bill, the union said in a statement.

In September, the union informed the Federal Mediation and Conciliation Service that it would no longer be a part of the mediation as the operator was using it as "another delaying tactic."