LONDON, May 17 (Reuters) - Britain's Sainsbury's ( JSNSF )
said on Friday it has agreed a five-year strategic
partnership with Microsoft ( MSFT ) that will use the technology
company's artificial intelligence capabilities and the
supermarket group's rich data.
Seeking revenue gains and cost savings, more retailers are
using generative AI to boost personalised shopping experiences
for consumers and make staff working practices more efficient.
Sainsbury's ( JSNSF ), Britain's second-largest grocer after Tesco ( TSCDF )
, said it would use AI to create a more interactive
shopping experience for online shoppers, while also improving
search functions.
In stores, staff would have real-time data and insights for
key processes, such as shelf replenishment.
Time to market for new services and product innovations
would also be reduced, Sainsbury's ( JSNSF ) said.
No financial details of the partnership were disclosed.
Sainsbury's ( JSNSF ) in February updated the market on its strategy,
setting a new cost-savings target of 1 billion pounds ($1.3
billion) over three years and pledging to boost returns for
shareholders.
Last month, it forecast up to 10% growth in profit in the
current financial year that began on March 3, confident it can
continue to win more customers from rivals.
($1 = 0.7895 pounds)