Oct 2 (Reuters) - Bank of Montreal ( BERZ ) said on
Wednesday it has named Kristin Milchanowski as its chief
artificial intelligence and data officer, as the financial
services sector increasingly embraces the new technology and its
applications.
Milchanowski, who was previously with accounting giant EY,
will focus on charting a roadmap for the bank to adopt AI,
including applications in data, robotics and analytics. BMO said
the new appointment, effective Oct. 15, builds on its already
heavy investments in the AI space.
"Additionally, she will focus on data management and data
governance across the organization, deepening the bank's robust
and established culture of innovation and accountability," the
Canadian lender said in a statement.
Banking executives have said the spread of AI-based systems
offers big opportunities for financial services firms but some
businesses face higher stakes than other consumer-facing units
because they manage sensitive information.
Analysts expect AI use-cases for the industry to range from
simplifying many routine tasks like filling out compliance forms
to customer service chat support, and developing portfolios that
are data-driven and not extremely complex.
U.S. regulators have also sought public comments about the
use of AI by financial companies, looking to promote inclusive
and equitable access to their services.
Earlier this year, Morgan Stanley ( MS ) CEO Ted Pick said
the use of AI could save its financial advisers between 10 and
15 hours a week.
"This is potentially really game-changing," Pick had said at
the time.