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Singles' Day sales began in early October, longest
festival yet
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Major platforms have yet to release detailed sales data
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Alibaba ( BABA ) targets big spenders with subsidies
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JD.com ( JD ) says turnover reaches a 'new high'
By Casey Hall and Sophie Yu
SHANGHAI, Nov 12 (Reuters) - China's Singles' Day sales
festival is coming to a close after more than a month of
promotions on the country's largest e-commerce platforms, which
failed to spark widespread consumer excitement during the
world's largest shopping event.
Consumer malaise in China, stemming from a prolonged
property crisis and concerns about income security, has made it
harder than ever to get people to open their wallets.
In response, retailers have become more aggressive about
year-round discounting, rolled out billions of yuan in consumer
subsidies and coupons and elongated sales events.
Many sites kicked off this year's Singles' Day - which
refers to November 11, or 11.11 - in the first half of October,
making it the longest festival to date.
"It is a mixed bag," said Josh Gardner, CEO of Kung Fu Data,
which manages online stores in China for over a dozen global
fashion and lifestyle brands. "Muted might be a good word to
describe sentiment and sales this Singles' Day period."
"We have some brands that have done extremely well, far
exceeding expectations," he added. "Others are flat or up or
down slightly over last year."
Last year's sales for what was then the longest-ever event -
also called "Double 11" in China - totaled 1.44 trillion yuan
($202 billion), according to Syntun, a data provider.
FEW DETAILS ON PLATFORMS' SALES
While major platforms once held galas to herald the
record-breaking sales that seemed to just roll in year after
year, companies including Alibaba ( BABA ) and JD.com ( JD )
have not disclosed total Singles' Day sales for several years.
On Wednesday, JD.com ( JD ) said its turnover had reached a "new
high," with the number of users placing orders increasing by 40%
and the number of orders increasing by nearly 60%.
On JD.com ( JD ), sales of Bellamy Organic baby products from
Australia, American pet brand Instinct and French skincare from
Avène all increased by over 150% from a year earlier, the
company said.
Alibaba's ( BABA ) Tmall and Taobao platforms are offering Double
11 deals through November 14, but the company has yet to release
any information on their sales performance through the end of
November 11.
Earlier, Alibaba ( BABA ) said 35 brands, including Nike ( NKE ),
L'Oreal and local firms Anta and beauty
upstart Proya, sold more than 100 million yuan worth
of merchandise in the first hour of the sale this year.
Gardner said the Singles' Day "sales spike" is not as strong
as it used to be, but October and November still account for
around 30% to 40% of annual revenue for the brands he manages.
"Up until last year, I would always plan ahead for Double
11, making a list of what to buy, but I didn't do that this
year," said Li Yan, a 45-year-old housewife in Beijing. "It's
just so convenient to buy things anytime now, so I spent the
shopping festival without buying any big-ticket items."
COUPONS FOR BIG SPENDERS, INTERNATIONAL GROWTH
In an effort to entice big spenders to splash out even
more, Alibaba ( BABA ) in October pledged 50 billion yuan in subsidies
specifically for its 53 million 88VIP members.
Last week, the company said among those members, there
was a 39% rise in daily active buyers from a year earlier during
the festival.
"From the merchant perspective, targeting 88VIP consumers is
important because those consumers are high-spend and
high-frequency ... helping sustain consumption at the upper-end
of the market (which) has been resilient," said Jacob Cooke,
co-founder and CEO of WPIC Marketing + Technologies.
Alibaba's ( BABA ) Taobao rolled out Singles' Day-related sales in
over 20 countries this year, part of what has been a near
industry-wide push from Chinese e-commerce firms to grow
overseas.
In a Singles' Day report released in late October, Bain
said Chinese e-commerce companies needed to look for global
growth sooner rather than later given the tepid consumer outlook
at home.
In London, Alibaba's ( BABA ) AliExpress hosted a livestream event
featuring Pop Mart ( POPMF ) toys in an event it expected would
sell 10,000 gifts to shoppers following along on the AliExpress
app.