Aug 5 (Reuters) - CrowdStrike's ( CRWD ) legal troubles
from last month's massive global computer outage deepened on
Monday, as the cybersecurity company was sued by air travelers
whose flights were delayed or canceled.
In a proposed class action filed in the Austin, Texas,
federal court, three fliers blamed CrowdStrike's ( CRWD ) negligence in
testing and deploying its software for the outage, which also
disrupted banks, hospitals and emergency lines around the world.
The plaintiffs said that as fliers scrambled to get to their
destinations, many spent hundreds of dollars on lodging, meals
and alternative travel, while others missed work or suffered
health problems from having to sleep on the airport floor.
They said CrowdStrike ( CRWD ) should pay compensatory and punitive
damages to anyone whose flight was disrupted, after
technology-related flight groundings for Southwest Airlines ( LUV )
and other carriers in 2023 made the outage "entirely
foreseeable."
CrowdStrike ( CRWD ) said in a statement: "We believe this case lacks
merit and we will vigorously defend the company."
It provided an identical statement in response to a
shareholder lawsuit filed on July 31, after the company's stock
price had fallen by about one-third.
The outage stemmed from a flawed software update that
crashed more than 8 million computers.
Delta Air Lines ( DAL ) has said it may take legal action
against Austin-based CrowdStrike ( CRWD ) after canceling more than 6,000
flights, at a cost of about $500 million.
On Sunday, CrowdStrike ( CRWD ) said it was neither grossly negligent
nor at fault for Delta's problems, and that the Atlanta-based
carrier did not accept its offer for help.
Delta faces a U.S. Department of Transportation probe into
why it needed more time than rivals to recover from the outage.
Monday's case is del Rio et al v CrowdStrike Inc, U.S.
District Court, Western District of Texas, No. 24-00881.