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Travelers prefer JFK and LaGuardia over Newark amid safety
concerns
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Passenger arrivals at Newark declined 13% since April 28
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Kayak reports decline in searches for Newark flights
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LaGuardia Airport sees 5.7% increase in arrivals
By Doyinsola Oladipo
NEW YORK, May 23 (Reuters) - Passenger traffic and
demand have declined sharply at New Jersey's Newark Liberty
International Airport, according to data from two travel
companies, after a series of air traffic disruptions prompted
cautious travelers to transit through nearby airports.
Since April 28, the number of travelers selecting Newark
as their arrival airport declined 19% and about 15% fewer
travelers chose the airport for departure, according to Booking
Holdings' ( BKNG ) unit Kayak. The data suggests that reports
about safety have affected traveler behavior.
Travelers are braving longer commutes to avoid Newark, the
second-largest of three New York metropolitan area airports,
after several telecom outages. On April 28, a 30- 90-second
radar and telecommunications blackout led to dozens of
diversions and cancellations and raised anxieties among flyers.
The thousands of daily social media conversations about the
airport remain 98% negative, according to social media analytics
company Sprout Social.
The U.S. Federal Aviation Administration said it will
require flight cuts at Newark to address congestion.
"If they can get into LaGuardia, that's their number one
pick, then JFK and then Newark," Kayak CEO Steve Hafner told
Reuters. "Even if they live on the west side of Manhattan,
because you just can't afford to risk a three- or four- hour
delay."
Passenger arrivals at Newark from April 28 to May 20
declined about 13% from the year-ago period, according to
Italy-based Data Appeal, a tourism data provider, while
passenger arrivals to LaGuardia increased 5.7% in the same
period, though JFK traffic fell 7% in that time due to reduced
international travel demand.
Before the outages, total passenger volumes in March were
down 2.7% year-over-year at Newark, according to data from the
Port Authority of New York and New Jersey.
"I actually don't like any other airport other than Newark,"
said Gabrielle J., 24, of Newark who said she will fly from JFK
to the Caribbean this summer. "As the outages happened, we were
in the process of booking. So we were like, 'okay, now we
definitely can't fly from Newark.'"
Runway repairs at Newark set to be completed by June 15 have
also contributed to the airport's lagging performance.
"I've heard that it will hopefully get fixed by June. I
would love for that to happen," said San Francisco resident Stef
Anderson, 28.
Anderson said her United San Francisco-to-Newark flight on
May 16 was delayed by more than eight hours before eventually
being canceled. She hopes her May 28 flight to Paris won't meet
the same fate, because her premier silver status on United means
she plans on sticking with that airline.
"They have me in golden handcuffs - otherwise I would fly
Alaska," she said.