Sept 10 (Reuters) - The long-awaited New York listing of
Stockholm-based buy now, pay later (BNPL) giant Klarna ( KLAR ) on
Wednesday has once again shone a spotlight on the installment
plans which have ballooned in popularity among U.S. shoppers in
recent years.
BNPL exploded as the COVID-19 pandemic forced more shoppers
online, driving $82.4 billion in online spending in 2024, up
9.9% from 2023, according to Adobe Analytics.
Klarna ( KLAR ) and other BNPL providers like Affirm boost
shoppers' purchasing power by lending them the money upon
checkout, which they repay in installments spread over as many
as 36 months, although the most common products are
four-installment payment plans.
Because most BNPL providers do not report their loans to the
credit reporting agencies, comprehensive data on BNPL
delinquencies is scant.
The Financial Technology Association, which counts five BNPL
lenders among its members, reports less than a 2% delinquency
rate among those companies compared to more than 7% for credit
cards, according to the Federal Reserve Bank of New York.
Klarna ( KLAR ) says it has a 99% global repayment rate for its
products. Afterpay, which is owned by Block, reported
that 96% of its customers paid all of their installments on time
during the second quarter of 2025.
For the three months ended June 30, 2025, Affirm said 2.3%
of its monthly loans were delinquent by more than 30 days.
Here are five charts illustrating how BNPL is used:
SHARE OF ONLINE SPENDING
Consumers spent more than $696.2 billion online from January
through August this year, with $56.3 billion of that coming from
BNPL purchases, according to Adobe Analytics. That's up 8.1%
from the same period in 2024.
ON-TIME PAYMENTS
Most BNPL users make their full payment on time, according
to the Federal Reserve Bank of Philadelphia. Still, between the
last three months of 2023 and the last three months of 2024, the
number of "pay-in-four" users who made all scheduled payments on
time decreased one percentage point.
AVERAGE MONTHLY PAYMENT
Fifty-seven percent of BNPL users in 2025 reported having an
average monthly payment of $100 or less, according to The Motley
Fool, a research firm. In contrast, Experian reported that the
average monthly credit card payment was $181 in the first
quarter of 2025.
Only 1% of BNPL users had an average monthly payment of more
than $1,000, according to The Motley Fool.
USES ACROSS GENERATIONS
Shoppers considered Millennials and Generation Z are more
likely to consider using BNPL for everyday purchases, according
to 2024 data from PYMNTS Intelligence, a news provider focused
on payments. Meanwhile, the majority of Baby Boomers and seniors
said that they would not use BNPL for everyday purchases.
CREDIT SCORES
BNPL products attract a larger share of users whose credit
scores are subprime (between 580 and 619) or near prime (between
620 and 659), but about half of BNPL applicants have credit
scores that are either near prime or prime (above 660),
according to a 2023 LexisNexis Risk Solutions report, the most
recently available.
Because many BNPL lenders do not provide data to credit
reporting agencies, consumer advocates have warned that BNPL
debt is a blind spot for regulators, other lenders and BNPL
lenders themselves, and lacks consumer protections.
Last year, the CFPB began requiring BNPL providers to
investigate consumer disputes, refund products that have been
returned and provide periodic billing statements. The Trump
administration has since revoked this rule.