By Nqobile Dludla
JOHANNESBURG, Sept 12 (Reuters) - As e-commerce
continues to grow in South Africa, last-mile delivery trucks and
vans are increasingly becoming prime targets of hijacking
syndicates, driving up security costs for these companies,
executives said on Thursday.
New international entrants to the market like U.S.
e-commerce giant Amazon.com ( AMZN ) and fast-fashion online
retailers Shein and Temu have also intensified the competition
for a greater share of online wallets.
Logistics trucks transporting goods in bulk and parcel
delivery vans are "spending an absolute fortune on security",
including costs for hiring security to escorts these vehicles on
the road, Craig Pitchers, CEO of privately-owned The Courier Guy
said at an e-commerce conference in Johannesburg, adding that
these "kill our margins".
This is in addition to the cost of fuel, which has soared
since the pandemic.
These vehicles are targets because they often carry valuable
goods.
There are about 20-25 hijacks a day of delivery trucks and
vans, Diederick Stopforth, Commercial Executive at SkyNet
Worldwide Express added.
Delivery companies are now forced to move high value
products in cash-in-transit vehicles, Stopforth said. But even
those have increasingly become targets, with regular bombings of
these vehicles and shoot-outs on the highway.
South Africa has seen a sharp rise in online shopping after
the pandemic created an opportunity for e-commerce to finally
take hold, with retailers and businesses doubling down on
investments in response.
South Africa's online retail sector grew 29% to 71 billion
rand ($4 billion) in 2023, commanding a 6% share of total retail
sales. This share is seen growing to 10% by 2026, a study by
World Wide Worx showed.
All of this has brought more delivery trucks, vans and
motor-bikes on the road, with criminals taking note.
Police have established and beefed up cash-in-transit task
teams as well as increasing visibility on the roads to deal with
hijacks of these vehicles.
($1 = 17.9111 rand)