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IBM ( IBM ) to help customers integrate myriad AI agents
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IBM ( IBM ) has $6-billion and rising generative AI book of
business,
CEO says
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Krishna says Trump administration policies spur growth
May 6 (Reuters) - IBM ( IBM ) on Tuesday made a play for
more sales in the crowded artificial intelligence field, touting
tools that could help customers manage a fleet of AI agents for
their key business applications.
In an interview, Chief Executive Arvind Krishna said he saw
an opening to provide software that integrates customers' AI
agents from other providers -- among them Salesforce ( CRM ),
Workday and Adobe -- and lets them build their
own agents for untapped use cases, with IBM's ( IBM ) help.
"We help our clients integrate. We want to meet them where
they are," he said, ahead of IBM's ( IBM ) annual Think conference
sessions on Tuesday.
IBM's ( IBM ) tools to help customers create their own agents, a
process it said would take under five minutes, draw on the IBM
Granite family of AI models, as well as alternatives from Meta
Platforms ( META ) and Mistral, Krishna said.
Krishna said that customer interest in using different AI
models for different tasks would build demand for IBM ( IBM ), which
last month reported that it has built a $6 billion "book of
business" on ChatGPT-like generative AI. A small cloud provider
relative to Amazon Web Services and Microsoft ( MSFT ),
IBM ( IBM ) has tailored its tech to clients wanting multiple clouds or
their own infrastructure to manage their data.
"All of these capabilities will only accelerate that rate of
growth on those numbers," he said of IBM's ( IBM ) new tools.
IBM ( IBM ) also announced in April that over the next five years,
it would invest $150 billion in the United States, where it has
manufactured mainframe computers for more than 60 years. It will
make quantum computers in the United States as well, Krishna
said.
"Between mainframe, artificial intelligence and quantum
computing, we think there's going to be a very healthy market
that behooves us to invest and lean in," he said.
Krishna added that the technology focus and reduction in
regulations from President Donald Trump's administration would
set the economy up for growth.