Nov 3 (Reuters) -
Westlife Foodworld, which operates fast-food chain
McDonald's in west and south India, said on Monday it
would launch a 20-minute food delivery model through its app to
boost same-store sales by 3%-5% in the next two years.
The move is aimed at strengthening its delivery business
and reducing reliance on "unpredictable" third-party
performance, CEO Akshay Jatia said on a post-earnings call,
without disclosing details.
McDonald's has its 'McDelivery' app and is also on
platforms such as Swiggy and Zomato.
Delivery accounts for about 40% of Westlife Foodworld's
total sales. The 20-minute model has undergone a pilot launch
with strong results, Jatia said.
The company expects delivery sales through its own app
to double in the next two years, adding 3%-5% to same-store
sales growth, he added.
Westlife Foodworld also expects to generate about
400-500 million rupees ($4.55 million-$5.69 million) in cash
flow over the next year from new initiatives.
Fast-food chains have been grappling with falling demand in
India over the last two years amid rising living costs,
especially in urban centers. Competition from local eateries has
also risen in metro cities where Westlife has its largest
presence.
Rival Jubilant Foodworks, which operates
Domino's stores in India, is the only fast-food chain
bucking the trend
with lower pricing and a 30-minute delivery model.
Westlife reported an adjusted loss for the second quarter,
also hurt by soaring expenses.
The company posted a consolidated loss before exceptional
items and tax of 158.5 million rupees for the quarter ended
September 30. It reported a profit of 7.1 million rupees for the
year-ago quarter.
Westlife's same-store sales, which measure revenue from
stores in operation for the last one year, fell 2.8% in the
quarter. Rising ingredient and labour costs also weighed on
margins, with expenses climbing 7%.
However, it recorded a one-time gain of 581.7 million rupees
from selling a store property. Revenue rose 3.8% to 6.42 billion
rupees.
Peer Sapphire Foods, which operates KFC and
Pizza Hut restaurants in India, also posted a bigger quarterly
loss.
($1 = 87.8950 Indian rupees)
(Komal Salecha in Bengaluru; Editing by Harikrishnan Nair,
Abinaya Vijayaraghavan and Maju Samuel)