WASHINGTON, Aug 23 (Reuters) - U.S. President Donald
Trump's new design chief said on Saturday he aims to improve
government services to be as satisfying to use as the Apple
App Store.
Trump has named Airbnb ( ABNB ) co-founder Joe Gebbia to spearhead
the new National Design Studio that will seek to make digital
services at federal agencies more efficient.
Gebbia said on X on Saturday he aims to make government
websites beautifully designed and running on modern software
with a great user experience. "An experience that projects a
level of excellence for our nation, and makes life less
complicated for everyday Americans," he said.
Trump signed an executive order on Thursday to create the
studio - a new body that an official familiar with the plan said
appears to be a stripped-down successor to the controversial
Department of Government Efficiency, formerly headed by
billionaire Elon Musk.
Gebbia, who has led efforts to revamp the federal retirement
process at the federal human resources agency, is the new chief
design officer. Reuters reported this week that tackling
problems at the Internal Revenue Service would be a focus,
citing a government official.
Many U.S. government websites were designed by lowest-cost
bidders and are hard to use or have not been significantly
updated for years.
White House official David Sacks said on X that Gebbia will
"oversee the redesign of roughly 26,000 federal web portals,
many of which are obsolete, so they better serve Social Security
recipients, veterans, and all citizens."
According to Trump's executive order, the National Design
Studio will improve the "usability and aesthetics" of federal
digital services.
The studio will advise agencies on how to reduce duplicative
design costs and use standardized design on sites where people
interact with the government.
The order also said that the studio will close in three
years.