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Executives share vision of turning ChatGPT into operating
system
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Newly announced partners like Spotify ( SPOT ), Mattel ( MAT ) saw stock
bump
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OpenAI's ambitions have drawn investor concerns about AI
bubble
(Adds executive comments about operating system to paragraphs
5-8, partners' shares in paragraph 9)
By Deepa Seetharaman and Kenrick Cai
SAN FRANCISCO, Oct 6 (Reuters) - OpenAI touted new
partnerships to incorporate its AI products across diverse
industries at its developer conference on Monday, aiming to
drive the strong momentum it has enjoyed among consumers to its
enterprise business.
"You should expect a huge focus from us on really leaning
into enterprise," CEO Sam Altman told journalists at a press
conference following his keynote at San Francisco's Fort Mason
Center.
The company revealed a flurry of collaborations with
companies including Spotify ( SPOT ), Zillow and Mattel ( MAT )
while debuting a set of fresh tools to help developers
build new applications.
That included a way for other apps to plug into ChatGPT and
allow a user to ask questions or perform tasks in the app. One
engineer gave a live demo showing how someone could use ChatGPT
to generate a readymade playlist in Spotify ( SPOT ), or ask Zillow to
narrow down a list of properties to just show those with three
bedrooms and three bathrooms.
Executives said this was the start of a broader vision of
transforming ChatGPT into a central portal where users can
access a broader range of services.
"What you're going to see over the next six months is an
evolution of ChatGPT from an app that is really, really useful
into something that feels a little bit more like an operating
system," ChatGPT head Nick Turley said.
Greg Brockman, OpenAI's president, underscored that OpenAI
was "committed to building the best enterprise platform."
News of OpenAI's partnerships led shares of some of its
partners like Zillow and Figma ( FIG ) to climb initially, a
sign of how the ChatGPT maker's imprimatur has become a way to
legitimize companies' positioning in AI. Earlier on Monday,
shares of AMD surged more than 34% after it signed a
deal supplying chips to OpenAI.
Spotify ( SPOT ) said in a press release about its partnership that
it would not share user data with OpenAI to train models. Asked
if the same policy applied to the other deals, Turley said it
would abide by the preferences users selected in their data
settings.
OpenAI had always planned to target the enterprise market,
but its AI models were not previously ready for the higher
demands of business-use cases, Altman said.
"We needed to let the models get better. The models are
there now," he said, adding that the company had selected "a few
active early partnerships."
Brockman said the work that went into its models'
self-claimed gold medal performance at the International
Mathematical Olympiad would generate benefits for enterprises in
other ways.
OpenAI and other tech giants such as Alphabet and
Microsoft ( MSFT ) have courted enterprise AI deals to help
justify massive spikes in spending, though the returns across
the industry have so far failed to match investment, recent
surveys showed.
The ChatGPT-maker outlined ambitious new plans in the last
month to build $1 trillion or more of computing capacity and
launched a viral AI-video-generating app called Sora, which has
shot to the top of Apple's app rankings.
All this has made OpenAI a massive money-losing operation to
date. Altman said it was "not in my top 10 concerns, but we
obviously someday have to be very profitable."
Monday's moves are the latest in a stream of announcements
for OpenAI, which sparked the modern AI boom with the launch of
ChatGPT about three years ago.
Many of Altman's ambitions are bold and expensive even by
Silicon Valley standards, sparking some concerns among tech
investors about whether or not AI investments are a bubble.
Altman said during the question-answer session that many
areas of the AI industry are "kind of bubbly," but that "real
value will get created."