WASHINGTON, Jan 6 (Reuters) - The outgoing U.S.
transportation secretary said on Monday that Boeing ( BA ) has
more to do and its efforts to improve its culture are unfinished
after a door panel missing four key bolts flew off a new 737 MAX
9 in mid-air in January 2024.
"There were real deficiencies ... there is much more to do,"
Pete Buttigieg told Reuters in an interview. "I think the
culture change at Boeing ( BA ) is something that is a real work in
progress and the only way to fully assess it will be to see they
can consistently improve results."
Boeing ( BA ) declined to comment.
Last week, the outgoing head of the Federal Aviation
Administration said tougher oversight of Boeing ( BA ) would continue
indefinitely after the incident in which a door panel missing
four key bolts flew off the new 737 MAX Alaska Airlines
plane at 16,000 feet.
The Jan. 5, 2024 incident prompted FAA Administrator
Mike Whitaker to cap production at 38 737 MAX planes per month
and temporarily ground 170 airplanes. The incident exposed
serious safety issues at the U.S. planemaker and contributed to
the departure of its then-CEO Dave Calhoun.
Whitaker last February ordered Boeing ( BA ) to implement a safety
and quality improvement plan and previously acknowledged prior
oversight "was too hands off." Whitaker has said it could take
five years for Boeing ( BA ) to fully fix its culture.
Boeing ( BA ) on Friday released an update on its safety and
quality efforts, saying it has instituted new random quality
audits and significantly reduced defects in 737 fuselage
assembly at supplier Spirit AeroSystems ( SPR ) by increasing
inspection points and implementing a customer quality approval
process.
The FAA announced a new audit of Boeing ( BA ) in October.
Buttigieg, who repeatedly sparred with air carriers,
said separately that he hopes the incoming administration of
President-elect Donald Trump maintains his department's efforts
to ensure consumer protections for airline passengers in the
event of flight delays.
"I certainly didn't see them campaigning on a platform of
being less pro-passenger than we are," Buttigieg said.
Buttigieg, who unsuccessfully ran for president in 2020, has
said he has not made any plans for future jobs, but is viewed by
some Democrats as a potential candidate for Michigan governor in
2026.