Acquisition Builds on Firm’s Recent Expansion of Unique 360-Degree Partnership with Salesforce

SAINT LOUIS--(BUSINESS WIRE)--

Perficient, the global consultancy transforming the world’s most innovative companies through AI-first solutions, today announced it has acquired Kelley Austin, LLC, an award-winning Salesforce consulting partner, headquartered in Dallas, Texas, with operations across North America.

Today’s acquisition builds on the momentum of Perficient’s recent announcement of its 360-degree partnership with Salesforce, in which Perficient and Salesforce made a joint commitment to help clients harness the full potential of AI and agentic solutions, like Agentforce, to drive transformation at scale.

Since 2020, Kelley Austin has developed and delivered tailored Salesforce solutions across the Telecommunications, Media and Technology (TMT) and Consumer Business Services (CBS) industries. The firm’s Revenue Cloud, Agentforce, and Data Cloud capabilities enable enterprises to enhance customer service experiences, maximize productivity, and drive revenue for their customers.

“Our clients are telling us they need practical approaches to help them transform into agentic enterprises, and to achieve sustained business results. With Salesforce, we have developed a unique partnership to invest together so we can help our clients move faster to drive growth and deliver compelling customer experiences,” said Yusuf Tayob, CEO, Perficient. “In acquiring Kelley Austin, we’re further strengthening our capabilities and capacity to drive agentic enterprise transformation and deliver real business outcomes with Salesforce’s Data Cloud and Agentforce offerings. Kelley Austin has deep technical expertise, coupled with creative, client-centric delivery methods, and is making the promise of AI a reality. We are excited to welcome them to Perficient and look forward to being together at Dreamforce next week.”

The acquisition of Kelley Austin will:

Add award-winning Revenue Cloud, Data Cloud, and Agentforce expertise to Perficient’s Salesforce portfolio, further broadening and deepening Perficient’s Salesforce capabilities;

Strengthen Perficient’s capacity to drive agentic enterprise transformation and deliver measurable business outcomes with Salesforce’s Data Cloud and Agentforce;

Enhance Perficient’s Salesforce service offerings with Managed Services capabilities, helping organizations optimize their implementations, improve user adoption, and drive business growth with agility; and

Add skilled Salesforce consultants with 400+ certifications and comprehensive industry expertise in the TMT and CBS sectors, enabling high-quality Salesforce execution at scale.

Kelley Austin Managing Partners, Hunter Austin and Waylon Kelley, will join Perficient in key leadership roles.

“Perficient is well known for its world class AI consulting capabilities, unmatched ecosystem partnerships with global technology giants like Salesforce, and an award-winning culture,” said Austin. “Kelley Austin’s experienced teams have been dedicated to delivering the full suite of Salesforce solutions for our clients since our inception in 2020, becoming a trusted partner as clients become truly agentic AI enterprises. We’re excited to join forces with Perficient to broaden the scope of Salesforce services and expertise we're able to bring clients, and accelerate growth.”

Debuting a Powerful Acquisition & Strategic Partnership at Dreamforce

Perficient will showcase their expanded strategic Salesforce relationship, which accelerates the development of agentic, AI-powered solutions, at Dreamforce in San Francisco, beginning October 14. Along with demonstrating the latest AI thinking and practical application of agentic tools like Agentforce, the Perficient team, alongside Kelley Austin, will highlight use cases of rapidly moving clients from feasibility to viability using Salesforce solutions, while also maximizing occasions on-site to host attendee experiences and other events.

"Our partners continue to innovate with Salesforce to help customers realize the full potential of AI and agentic technologies,” said Phil Samenuk, Senior Vice President of Global Alliances and Channels, Salesforce. "Successful enterprises view AI agents as key to elevating human work. By leveraging Agentforce, built on the trusted Salesforce platform, Perficient, and Kelley Austin's expertise, we're empowering organizations to thrive in an AI-first world - and we're excited to highlight this momentum at Dreamforce."

Learn more on how to engage with Perficient at Dreamforce 2025.

About Perficient

Perficient is the global AI-first consultancy. We’re builders—obsessed with outcomes and powered by pragmatism—and through speed and agility, we help the world’s most innovative companies and admired brands boldly advance business. For more information, visit www.perficient.com.

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Source: Perficient