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Schwab says high volumes and technical issue with key vendor triggered Monday's outage
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Schwab says high volumes and technical issue with key vendor triggered Monday's outage
Aug 6, 2024 11:53 AM

Aug 6 (Reuters) - Charles Schwab & Co. said

that high trading volumes and a technical issue with a key

vendor triggered temporary outages on its trading platform on

Monday, a day when its customers rushed to navigate an outsize

market selloff.

A spokesman for the firm didn't identify what kind of

technical issue hampered the ability of Schwab clients to log on

to their accounts, or name the vendor.

"A combination of higher volumes and a technical issue with

a key vendor affecting our systems, led to log-on issues and

call wait times that were longer than we expect," the spokesman

said in an emailed statement, adding the issues were resolved

and "platforms are fully available."

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