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ServiceNow Q2 Earnings: Revenue Beat, EPS Beat — 'ServiceNow Intends To Reinvent Every Workflow, In Every Company, In Every Industry With GenAI'
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ServiceNow Q2 Earnings: Revenue Beat, EPS Beat — 'ServiceNow Intends To Reinvent Every Workflow, In Every Company, In Every Industry With GenAI'
Jul 24, 2024 2:29 PM

ServiceNow Inc ( NOW ) reported financial results for the second quarter Wednesday after the bell. Here’s a rundown of the report.

Q2 Earnings: ServiceNow ( NOW ) reported second-quarter revenue of $2.627 billion, beating the consensus estimate of $2.607 billion, according to Benzinga Pro. The company reported quarterly earnings of $3.13 per share, beating analyst estimates of $2.84 per share.

Total revenue was up 22% on a year-over-year basis. Subscription revenues were up 23% year-over-year. ServiceNow ( NOW ) said it had remaining performance obligations of $18.6 billion, up 31% year-over-year.

“ServiceNow’s elite-level execution is reflected in our continued outperformance across all topline growth and profitability metrics,” said Bill McDermott, chairman and CEO of ServiceNow ( NOW ).

“Our relevance as the AI platform for business transformation remains stronger than ever as CEOs are looking for new vectors of growth, simplification, and digitization. ServiceNow ( NOW ) intends to reinvent every workflow, in every company, in every industry with GenAI at the core.”

Outlook: ServiceNow expects third-quarter subscription revenue of $2.66 billion to $2.665 billion, representing growth of 20% to 20.5% on a year-over-year basis. The company also guided for a third-quarter operating margin of 29.5%.

ServiceNow ( NOW ) sees full-year 2024 subscription revenue in the range of $10.575 billion and $10.585 billion.

Management will hold a conference call to discuss ServiceNow’s second-quarter results at 5 p.m. ET.

ServiceNow ( NOW ) also announced a strategic commitment to jointly elevate customer experiences through AI-powered self-service with Boomi. The company further announced that it will make a strategic investment in Prodapt, a leading provider of digital and network services for the telecom and technology industries.

Check This Out: GDP Q2 Preview: 5 ETFs To Monitor Thursday As Economic Data Unfolds

Leadership Changes: ServiceNow ( NOW ) also announced that it reached a mutual agreement with president and COO CJ Desai under which Desai will resign from all positions with the company, effective immediately. 

ServiceNow ( NOW ) also said it completed an internal investigation related to the hiring of the former chief information officer of the U.S. Army. The company’s board determined that a company policy was violated during the hiring process. As a result, the individual has departed the company.

ServiceNow ( NOW ) appointed Chris Bedi as interim chief product officer, effective immediately. Bedi has been at ServiceNow ( NOW ) for nearly a decade. Previous roles included chief digital information officer and chief customer officer.

NOW Price Action: ServiceNow ( NOW ) shares were up 6.17% after hours at $776 at the time of publication Wednesday, according to Benzinga Pro.

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