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Update: NY Court of Appeals Upholds Uber Arbitration Requirements
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Update: NY Court of Appeals Upholds Uber Arbitration Requirements
Nov 26, 2024 4:57 AM

07:38 AM EST, 11/26/2024 (MT Newswires) -- (Update with Uber's ( UBER ) response to a request for comment.)

The State of New York Court of Appeals on Monday upheld a lower court ruling that users who signed Uber Technologies' ( UBER ) updated terms of service in 2021 agreed to arbitrate any disputes with the company.

"For essentially as long as there have been written contracts, parties have entered them without first carefully reviewing their terms," Judge Anthony Cannataro said in his opinion. "That failure can have legal consequences, whether the party is a sophisticated entity or an ordinary consumer, and whether the contract is presented on paper or through an electronic pop-up window."

"Here, the consequence of plaintiff's purported failure to carefully review Uber's ( UBER ) updated terms of use is that she must make her arguments regarding Uber's ( UBER ) allegedly deceptive and unconscionable conduct to a neutral arbitrator, not the courts," Cannataro said.

"We are pleased with the court's decision," an Uber ( UBER ) spokesperson told MT Newswires via email. "The evidence in this case showed that the plaintiff agreed to Uber's ( UBER ) Terms of Use, including the arbitration agreement, multiple times both before and after the crash at issue. We're confident that the arbitration process will allow all parties to resolve this matter in a fair and timely manner."

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