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Leisure travel demand from lower-income customers down
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Marriott ( MAR ) to cut 800-plus corporate jobs in first quarter
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Booking.com and Vail Resorts ( MTN ) plan workforce reductions
By Doyinsola Oladipo
NEW YORK, Nov 26 (Reuters) - U.S.-based travel
companies, from Marriott International ( MAR ) to Booking
Holdings ( BKNG ). are trimming their budgets and workforce
ahead of next year as falling leisure travel demand from
lower-income travelers hits top-line growth.
Diminished demand for budget hotels reduced growth in the
hotel business in 2024, and that trend is expected to continue
in 2025. Real estate analytics company CoStar and global travel
data firm Tourism Economics in November downgraded their 2025
outlook for room revenue growth to 1.8% from 2.6%.
"We anticipate these recent trends to moderate and for
overall demand growth to be slightly stronger next year," said
Aran Ryan, director of industry studies at Tourism Economics, a
subsidiary of Oxford Economics, as higher income consumers still
have strong intentions to travel.
The cuts are happening across the leisure industry, from
hotels to travel bookers to resorts. Hotel operator Marriott ( MAR )
told investors in this month that it will cut its annual pre-tax
and administrative costs by $80 million to $90 million, and
later said it would lay off more than 800 corporate-level
employees in the first quarter.
"Marriott ( MAR ) is going to implement layoffs early next year as the
result of a poor earnings turnout," said Sylvia Jablonski, chief
investment officer of Defiance ETFs. "This sounds like a move
towards running a leaner and more efficient Marriott ( MAR )."
Online travel agency Booking.com, a brand of Booking Holdings ( BKNG )
, said it could cut jobs after already slowing its
headcount growth in the last year. In the third quarter,
Booking's workforce increased 3% year-over-year compared to a
13% increase the year prior.
"We are being more efficient and we are very careful with
hiring," Booking Chief Financial Officer Ewout Steenbergen told
investors on an earnings call.
Ski resort operator Vail Resorts ( MTN ) said it is planning
$100 million in annualized cost savings by the end of 2026, with
plans to cut 14% of its corporate workforce.
Some companies have said they will rely more on automation to
lower costs. Norwegian Cruise Line Holdings ( NCLH ) is planning
$300 million of savings through 2026 amid record demand for
cruise travel as it consolidates back-office activity through
the use of low-cost technology.
Timeshare company Marriott Vacations Worldwide ( VAC ),
which split from Marriott International ( MAR ) in 2011, plans to save
$50 to $100 million annually over the next two years, in part
through automation efforts.