Oct 22 (Reuters) -
U.S. retailer Walmart ( WMT ) on Tuesday said it will start
delivering prescription medicines and medication refills along
with groceries and other items as a single order within 30
minutes, upping the ante in its delivery competition against
Amazon Inc.
Walmart's ( WMT ) move comes a couple of weeks after Amazon ( AMZN )
announced plans to open pharmacies offering same-day delivery
options across 20 new U.S. cities in 2025. It is also an
extension of Walmart's ( WMT ) previous efforts to mail prescription
medications which typically took at least five to seven business
days.
The speedier prescription delivery service would compete
against other same-day pharmacy delivery offerings provided by
retailers such as CVS Health ( CVS ) and Walgreens.
Walmart ( WMT ), which operates 4,600 U.S. pharmacies and 3,000
vision centers across the country, said its pharmacy delivery
service would be free for members of its $98 per year Walmart
Plus membership program while non-members need to pay $9.95.
The service will be available to customers in 49 states by
the end of January next year. Currently, customers in six
states, namely Arkansas, Missouri, New York, Nevada, South
Carolina and Wisconsin can use the service.
Walmart ( WMT ) said it decided to launch the service after more
than half of respondents in an internal consumer research survey
expressed a desire to have prescription medications delivered
along with groceries and other items in one order.
Walmart ( WMT ) will use drivers from its Spark Driver gig-delivery
network to make some of these speedy deliveries, a company
spokesman said in an email. The company also employs other
options to deliver orders within 30 minutes, such as drones.
Barring controlled substances, refrigeration items and
Medicare Part B products, such as wheelchairs and oxygen
containers, all medications are delivery eligible.
When customers place a pharmacy delivery order through
Walmart's ( WMT ) app or website, they must agree to terms allowing
Walmart's ( WMT ) pharmacy staff to contact their physicians and provide
counseling by phone, the spokesperson said.
A delivery timeframe does not begin until prescriptions are
authorized by a customer's physician. Once approved, customers
can add the medications to their cart and pick either same-day,
on-demand or express delivery timeframe, the spokesperson added.
This prescription delivery service is Walmart's ( WMT ) latest
effort to focus on its pharmacy network, following its decision
to close 51 health clinics and its virtual healthcare operations
in April.