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Williams-Sonoma ( WSM ) accuses Quince of false advertising
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Quince tries to match luxury brands' quality at lower
prices
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Quince not available for comment
By Jonathan Stempel
Nov 24 (Reuters) - Williams-Sonoma ( WSM ) sued Quince ,
a retailer sometimes known as a "dupe" company, accusing it of
misleading consumers by selling similar-looking but inferior
products and selling them for less.
According to a complaint filed on Friday night, Quince
engages in false advertising by depicting specific beds,
cookware, duvet covers, rugs and other products that
Williams-Sonoma ( WSM ) never sold, while assuring customers that its
products are "Like Williams-Sonoma, but half the price" or
"Pottery Barn ( WSM ) quality for half the price."
Williams-Sonoma ( WSM ) also objected to "Beyond Compare" charts
that show how much a customer "saves" by purchasing Quince
products.
It said Quince responded to a request to change its ads by
calling Williams-Sonoma's ( WSM ) claims frivolous and saying "Quince
would welcome a public skirmish."
"By brand-washing its ads, Quince creates the false
impression that consumers will receive comparable quality and
design, when in reality they may be purchasing unrelated items
of often inferior quality," Williams-Sonoma ( WSM ) said.
" will not permit Quince to mislead consumers
and disparage its brands with false advertising."
Quince and its lawyers did not immediately respond on Monday
to requests for comment. Lawyers for Williams-Sonoma ( WSM ) did not
immediately respond to similar requests.
The complaint was filed in the federal court in San
Francisco, where both companies are based.
Williams-Sonoma ( WSM ) is seeking triple damages and other remedies
for false advertising and unfair competition. It normally
generates its highest revenue during its fiscal fourth quarter,
which includes the holiday sales season.
Intellectual property law protects design elements, such as
patterns, but not functional elements.
Founded in 2018, Quince says its mission is to "create
products of equal or greater quality than the leading luxury
brands at a much lower price."
It is defending against an April lawsuit by Coach parent
Tapestry for selling similar-looking handbags. That
lawsuit alleged trademark and trade dress infringement, while
Williams-Sonoma's ( WSM ) lawsuit does not.