Jan 14 (Reuters) - Capital One was sued on
Tuesday by the U.S. Consumer Financial Protection Bureau, which
accused the bank of illegally avoiding the payment of more than
$2 billion in interest to consumers who held its flagship "high
interest" savings account.
In a complaint filed in the Alexandria, Virginia federal
court, the CFPB said Capital One promised customers that their
360 Savings account provided one of the nation's "top," "best"
and "highest" interest rates, but then froze their rate at just
0.30% even as deposit rates rose nationwide.
The CFPB also said Capital One in 2019 created the 360
Performance Savings account, which was identical to 360 Savings
but carried a substantially higher interest rate that reached
4.25% by August 2024, only to obscure its existence to keep 360
Savings account holders from switching.
"Banks should not be baiting people with promises they
can't live up to," CFPB Director Rohit Chopra said in a
statement.
The lawsuit seeks civil fines, restitution and other
remedies for violations of the Consumer Financial Protection Act
of 2010 and Truth in Savings Act.
"We are deeply disappointed to see the CFPB continue its
recent pattern of filing eleventh-hour lawsuits ahead of a
change in administration," Capital One said in a statement. "We
strongly disagree with their claims and will vigorously defend
ourselves in court."
The McLean, Virginia-based bank added that it marketed
the 360 Performance Savings account widely including on national
television, "with the simplest and most transparent terms in the
industry," and that its 360 accounts all offer great rates.
Capital One is among the largest U.S. banks, and had
$353.6 billion of deposits as of Sept. 30, 2024.
The case is CFPB v Capital One Financial Corp ( COF ) et al,
U.S. District Court, Eastern District of Virginia, No. 25-00061.