KUALA LUMPUR, July 24 (Reuters) - Malaysia's digital
minister said on Wednesday he has asked global tech firms
Microsoft ( MSFT ) and CrowdStrike ( CRWD ) to consider
compensating companies that suffered losses during last week's
global tech outage.
A faulty update to CrowdStrike's ( CRWD ) security software crashed
computers powered by Microsoft's ( MSFT ) Windows operating system on
Friday, disrupting internet services across the globe and
affecting a broad range of industries.
Five government agencies and nine companies operating in
aviation, banking and healthcare were among those affected in
Malaysia, minister Gobind Singh Deo told reporters.
Gobind said he had met with representatives from Microsoft ( MSFT )
and CrowdStrike ( CRWD ) to seek a full report on the incident and ask
the firms to take steps to avoid a repeat outage.
"If there are any damages or losses, where there have been
any parties that have made such claims, I've asked them to
consider those claims and see to what extent they are able to
help resolve the issue," Gobind said, adding that the government
would also assist on the claims where possible.
The total amount of losses incurred has not yet been
determined, he said.
On Tuesday, the chief executive of Malaysia's Capital A
, the operator of budget carrier AirAsia, said airlines
affected by the IT outage deserved compensation for losses,
media reported.
"The principle is that if we do something wrong, we have to
compensate. We, other airlines, and other businesses lost a lot.
"They should offer us compensation, and right now, we have
to wait and see," Tony Fernandes was quoted as saying by state
news agency Bernama.